Privacy Policy

1. Definitions

In this Privacy Policy:

• “Personal Data” means any information that can identify an individual.
• “We/Us/Our” refers to Bournemouth Web Design (.com).
• “You/Your” refers to the user or visitor of This Site.
• “Cookies” means small text files placed on your device.
• “UK GDPR” refers to the UK General Data Protection Regulation.

2. What Does this Policy Cover

This Privacy Policy applies only to your use of This Site and our services, including:

• Web design
• Web maintenance
• SEO (Search Engine Optimisation) services

Our website may contain links to third party websites. We are not responsible for their privacy practices.

3. What Personal Data We Collect

We may collect and process the following data:

• Name
• Email address
• Telephone number
• Business name
• Website/project details (where relevant)

We may also collect limited technical data automatically, such as:

• IP address
• Browser type
• Website usage data (via analytics cookies)

4. How We Collect Your Data

We collect data when you:

• Fill out a contact form
• Email or call us
• Engage us for services
• Use or browse our website (via cookies)

5. How We Use Your Personal Data

Under UK GDPR, we rely on lawful bases including contract, legitimate interests, and consent. We use your data to:

• Respond to enquiries
• Provide web design, maintenance, and SEO services
• Manage client relationships
• Improve our website and services
• Monitor website performance (analytics)

We do not send unsolicited marketing or spam.

6. Data Sharing

We do not sell or trade your personal data. We may share data with:

• Trusted service providers (e.g. hosting providers, analytics tools)
• Legal or regulatory authorities where required

All third parties are required to respect your data and comply with data protection law.

7. Data Retention

We retain personal data only as long as necessary:

• Client contact data: retained for the duration of the business relationship
• After termination: deleted within 30 days, unless legally required otherwise

8. Your Rights

Under UK GDPR, you have the right to:

• Be informed about how your data is used
• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability

To exercise any of these rights, please contact us using the details below (part 11).

9. Cookie Policy

This Site uses cookies to improve functionality and analyse usage.

How We Use Cookies

• Strictly necessary cookies are essential for site functionality and do not require consent.
• Analytics cookies (_ga) help us understand how visitors use the site. These require your consent.

You can manage or disable cookies via your browser settings. Disabling cookies may affect site functionality.

10. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure hosting environments
• Access controls
• Regular software updates

11. Contact Information

For any queries about this Privacy Policy or your personal data, please contact us via:

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.