Privacy Policy

We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website (“This Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of This Site.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

• Cookie means a small text file placed on your computer or device by This Site when you visit certain parts of This Site and/or when you use certain features of This Site. Details of the Cookies used by This Site are set out in Part 9, below;

• Cookie Law means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003

2. What Does this Policy Cover?

This Privacy Policy applies only to your use of This Site. This Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data and other online identifiers.

4. What Are My Rights?

• The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.

• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.

• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 10 to find out more.

• The right to restrict (i.e. prevent) the processing of your personal data.

• The right to object to us using your personal data for a particular purpose or purposes.

• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

• Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do You Collect?

Depending upon your use of This Site, we may collect some or all of the following personal [and non-personal] data:

• [Name;] • [Email Address;] • [Telephone (Contact) Number;] • [Business Name;]

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for [one of] the following purposes:

• Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.

• Personalising and tailoring our products and services for you.

• Communicating with you. This may include responding to emails or calls from you.

You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

• Client / Customer (Current and New) Contact information, including Name, Telephone, Email address and Business address will be kept until our business relationship is terminated. Then these details will be removed within 30 days of termination.

8. Can I Withhold Information?

You may access This Site without providing any personal data at all. However, to contact us on This Site you may be required to submit or allow for the collection of certain data. You may restrict our use of Cookies. For more information, see Part 9.

9. How Do You Use Cookies?

This Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of This Site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using This Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on This Site for analytics (provided by Google). For more details, please refer to the details below. These Cookies are not integral to the functioning of This Site and your use and experience of This Site will not be impaired by refusing consent to them. All Cookies used by and on This Site are used in accordance with current Cookie Law.

Certain features of This Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that This Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

10. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the email address on our contact page.

11. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on This Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of This Site following the alterations. We recommend that you check this page regularly to keep up-to-date.